Investor Relations Administrator (m/f)

• Create and maintain of shareholders’ records;
• Collect documentation to verify the identification of shareholders;
• Liaise with shareholders;
• Process of subscriptions, redemptions, switches and transfers;
• Process of Net Asset Values (NAVs) received from the Fund Accounting department;
• Provide NAVs and subsequent information to investment managers;
• Deliver of monthly reporting to shareholders;
• Track completion of trades and liaising with Treasury department to ensure payment is received;
• Assist management in maintaining and developing client relationships.

• Excellent command of English, a second language would be useful.
• An advanced education, an aptitude for numbers and accuracy are required.
• 1-2 years’ experience in transfer agency would be considered as an advantage.
• Working knowledge of MS Office

• Take a proactive approach to solving issues, displays initiative by contributing to the delivery of innovative solutions and follows through to resolution.
• Commit to anticipating client needs and ensuring client satisfaction using appropriate interpersonal skills and demonstrating confidence and professionalism
• Be actively engaged & committed to the collective work of the team, offering assistance and information to ensure team goals are met